Improving CAHPS Survey Return Rates
In this 13-minute QuickCast, Allie Bolen, BSN, RN shares strategies to achieve higher response rates and enhance the representativeness of your agency’s survey data.
Allie Bolen, BSN, RN
QAPI Nurse Coordinator
Hospice of the Chesapeake
Pasadena, MD
Allie is a seasoned healthcare professional with over 9 years of experience in hospice care. Throughout her career, she has held various roles, including Registered Nurse Case Manager and Residential Hospice House Manager, before transitioning into quality assurance over the last five years. Allie holds certifications in case management and as a delegating nurse through the Maryland Board of Nursing. She is passionate about empowering caregivers with the knowledge and confidence to care for their loved ones at home and is deeply committed to teaching her hospice colleagues about their integral role in enhancing the patient and family experience.
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